Shipping and returns

Wallmurals.ie offers the following shipping methods:

Ireland

  • DPD, Shipping in 6-10 days, €0.00, Free shipping

Belgium, Denmark, France, Germany, Italy, Netherlands, Spain, Sweden

  • DPD, Shipping in 6-10 days, €5.99

Any other location

  • DHL Express, Shipping in 6-10 days, €19.90

Right of return within 15 days:

You have the right to return the products purchased on Wallpapertrail.uk within 15 days from the delivery date under the following conditions:

Make a return request:
Send a return request by e-mail to the following: sales@wallmurals.ie

A model letter is available on this page (Annex 1). By sending your request, you declare that you have read the conditions for returning products.

Refund process
We will sent a courier to pick up the wall mural. The cost for return is 10 euro which will be deducted from refunded amount.

Refunding:
The refund of the amount is made via Molie, PayPal or to bank account within 5 days, after receipt of the returned products.

Return conditions
The customer is responsible for the reduced in value of the products, only if it is due to improper use of the product and which is not intended to test the products. But also in cases where the packaging has been damaged, traces of use and scratches are apparent, or when accessories are missing. In these cases, we retain the right to decide whether the return of the products will be accepted or whether repair costs will be deducted from the refund.

Link to the consumer rights defense website - https://ec.europa.eu/consumers/odr/main/?event=main.home.show

Annex 1::

Request for termination of contract form:

(Please complete and send this form only if you wish to terminate your contract)

- For the attention of "Posters 24" EURL e-mail: sales@wallmurals.ie

- I hereby inform you that I wish to terminate my purchase contract for the following products / the following services:

- Ordered on / Received on

- Client name

- Customer address

- Way of refunding.... Bank account (if needed)

- Date